2001-09-11
11:54:09
Skytel
{0176569}
1
1200
clarify@diesel.rose.hp.com|Case C178500 forward/dispatch to gbitlar-order mgmt (Ruiz)|Case C178500 - a forward, dispatch, or reject has occurred to queue gbitlar-order mgmt. The customer severity is 3 - Medium and the priority is TBD. Ca
2001-09-11
14:01:12
Skytel
{0176569}
1
1200
clarify@diesel.rose.hp.com|Case Notice (Sev 3, Izquierdod)|Case C178698 has been sitting in queue gbitlar-order mgmt for 3 hours. Please take appropriate action. Escalation to supervisor in 45 minutes. Notification uses elapsed time adju